Becoming an operator in Finland

Overview

Finland operates an open e-invoicing ecosystem based on a four-corner model. Intermediaries – such as banks or specialized service providers – are connecting invoice senders and recipients. There is no centralized hub: each operator builds direct agreements with others to exchange invoices.

Becoming a recognized operator in Finland is not strictly a legal requirement, but operator status is strongly recommended to ensure technical interoperability, trust, and secure message exchange within the national network. Operator status is granted and coordinated by the Finnish e-Invoicing Forum.

The e-Invoicing Forum is an impartial network promoting e-Invoicing and real-time electronic financial management in Finland, bringing together key players in the industry. More information about e-Invoicing Forum

The Four-Corner Model in Finland

Finland uses a four-corner model where:

  • Corner 1 = Invoice sender
  • Corner 2 = Sender’s e-invoice operator
  • Corner 3 = Recipient’s e-invoice operator
  • Corner 4 = Invoice recipient

Operators are responsible for routing invoices between themselves.

No central switch or hub exists. Instead:

  • Operators sign bilateral interoperability agreements defining technical standards, message protocols, and commercial terms.

TIEKE does not participate in message flow but:

  • Maintains the national e-invoice address registry.
  • Coordinates operator communication via the E-Invoice Forum.

Applying for operator status and transmission agreements

If a foreign or domestic company wants to become a recognized operator in the Finnish e-invoicing ecosystem, it must follow this process:

1. Review Operator Criteria

  • Review “Operator Criteria” on TIEKE’s website.
  • Review the Obligations of Parties on TIEKE’s website.

Links:

2. Submit Application

  • Prepare a free-form document describing how your company meets the Operator Criteria
  • Send your application to: palaute@tieke.fi.

3. Evaluation

  • The e-Invoicing Forum’s operator group reviews your application.
  • If requirements are met:
    • The application is approved.
  • If clarifications are needed:
    • The operator group chairman will contact you.
  • After operator group approval:
    • The Forum’s Steering Group grants official operator status.

Average processing time: fewweeks, depending on completeness of documentation and clarifications required.

4. Join the e-Invoicing Forum

  • New operators must become a member of the Finnish e-Invoicing Forum.
  • Application form (currently only in Finnish):
    • e-Invoicing Forum membership application
  • Annual membership fee: €750.
  • Membership provides:
    • Networking with other main players in e-Invoicing market.

5. Negotiate Bilateral Agreements

  • To exchange invoices, you must sign bilateral interoperability agreements with other operators and banks acting as operators.
  • There is no standard template.

6. Join the e-Invoice Address Registry

    • Only registered operators can publish client invoice addresses in the Finnish national directory.
    • Joining requires:
      • A one-time fee: €5,000.
      • Possible annual maintenance fees (varies, negotiated among operators).
    • TIEKE provides:
      • Web portal for manual lookups.
      • API interfaces for automated integration.